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DAAMDEKHI Market Intelligence

Unilever Bangladesh: Home & Personal Care Price War Brief

Where Unilever is getting undercut, which SKUs need immediate trade action, and how to win the online shelf price war across Chaldal, Shwapno, Pandamart, MeenaBazar, and Othoba.

📅 March 5 – June 30, 2025 📊 765,000+ price observations 🏪 5 platforms tracked 🏷️ 16,000+ distinct SKUs

Executive Summary

Unilever Bangladesh has the strongest portfolio breadth in the Home & Personal Care battlefield, but the online shelf is turning into a price-perception war. DAAMDEKHI's tracked grocery universe shows strong coverage across cleaning and personal care, with Unilever anchor brands appearing across laundry, dishwash, soap, shampoo, skincare, oral care, and hygiene.

The risk is not weak presence — it is being visually undercut in shopper-comparable SKUs. In laundry, Surf Excel, Rin, and Wheel sit beside Chaka, Tibet, Fast Wash, Ariel, and ACI. In oral care, Pepsodent sits beside Colgate and Sensodyne. In toilet cleaners, Domex and Harpic sit side by side on the same Bangladesh online shelves.

Different platforms play different roles in the price war. Chaldal is the best public shelf for category breadth and direct shopper comparison. Shwapno is a strong promo-pressure signal. Othoba creates aggressive promotional optics through flagship-store pricing, and Pandamart/quick-commerce listings can create sharp short-term price perception swings.

25
Priority SKU Watchlist

SKUs where Unilever faces the highest shopper-visible price comparison risk

102
Tracked Days

Daily multi-platform observations across 5 platforms over 102 days

765K+
Price Observations

In-scope observations across Cleaning Supplies and Personal Care

Unilever laundry portfolio cross-platform price landscape
Fig 1 — Unilever laundry portfolio price landscape across Chaldal and Shwapno, Mar–Jun 2025. Surf Excel Matic 500ml shows the most dramatic swings (142–240 Tk), while Wheel holds a consistent Tk 120–145 value anchor far below Surf Excel premium lines.

Top SKU Watchlist: Where Unilever Is Being Undercut

Think of this table as a live battlefield map. Each row represents a shopper decision point — a moment where someone standing in front of a phone screen can quickly compare Unilever's price against a rival and make a choice. The goal is not just to show who is cheapest, but to show where that comparison is easiest and most damaging to Unilever's price image.

# Subcategory Unilever SKU Shelf Evidence Price-War Read
1Laundry powderSurf Excel 500gChaldal Tk 120 | Foodpanda Tk 108 | Othoba Tk 105High undercut risk
2Laundry powderSurf Excel 1kgOthoba Tk 207 (from Tk 235); Foodpanda Tk 193Promo-sensitive
3Laundry powderRin Advanced 500g/1kgFoodpanda Tk 83 vs Tk 95 reference; Chaldal bundled offerBridge-brand pressure
4Laundry powderWheel 500g/2kgFoodpanda Tk 63 vs Tk 75; 2kg Tk 221 vs Tk 260Value shield must hold
5Laundry liquidSurf Excel Matic Liquid 1LFoodpanda Tk 356–400 (platform spread visible)Platform spread risk
6Laundry liquidRin Liquid 400mlFoodpanda Tk 89Pack ladder control
7DishwashVim bar/liquidVim 125g Tk 14 vs Tk 15; Trix 300g Tk 32 vs Tk 40Small-price optics matter
8Oral carePepsodent Sensitive Expert Gum Care 140gChaldal Tk 250 | Foodpanda Tk 223High price-image risk
9Oral carePepsodent Sensitive Expert Fresh 140gChaldal pharmacy Tk 200 | Promo pack Tk 160 w/ toothbrushPromo mechanic works
10Oral carePepsodent Sensitive Expert Professional 70g/80gFoodpanda 70g Tk 103; Chaldal 80g Tk 95Pack-size perception risk
11Oral carePepsodent Advanced Salt 70gFoodpanda Tk 68 vs Colgate Active Salt 190gUnit-price comparison risk
12Oral carePepsodent Germi CheckFoodpanda 40g Tk 47; Chaldal 85g Tk 95Entry pack needs guardrail
13Toilet cleanerDomex 500mlChaldal Domex Tk 130 | Harpic Tk 135Domex well-positioned
14Toilet cleanerDomex 750mlDomex Tk 175 | Harpic Tk 175–180Near-parity battle
15Toilet cleanerDomex promo packHarpic combo offers | Domex 750ml "Buy 1 Get 1 Free"Promo mechanic battlefield
16SkincareVaseline Petroleum Jelly 100mlChaldal Tk 250Premium price needs benefit defense
17SkincareVaseline Healthy Bright 100–300mlFull pack ladder from 100ml to 400ml on ChaldalPack ladder important
18Hair careSunsilk 375mlChaldal pharmacy Tk 420Less EDLP, more promo-pack battle
19SoapLifebuoyCompeting vs Dettol, Savlon, local soapsHealth-positioned defense
20SoapLuxCompeting vs Meril, Keya, local beauty soapsImage + price balance
21DishwashVimCompeting vs Trix, Max, local bars/liquidsSmall-pack ladder critical
22ShampooSunsilkCompeting vs Dove, Tresemmé, Clinic Plus, local brandsPrevent intra-portfolio confusion
23SkincarePond'sCompeting vs local skincare, fairness/facewash brandsPremium claim defense
24DentalPepsodent sensitive rangeSensodyne Complete Protection+ 70g Tk 220; Pepsodent ranges lowerPepsodent can attack below Sensodyne
25Cross-category bundlesSurf Excel + Vim / Pepsodent + toothbrushSurf 1kg + free Vim 190ml Tk 235; Pepsodent Fresh 140g + brush Tk 160Bundle defense is strong
What This Means

The most urgent pressure is in laundry powder and oral care — not because Unilever is losing market share today, but because shoppers can compare pack-for-pack on the same screen within seconds. A Tk 15 gap on Surf Excel 500g or a Tk 27 gap on Pepsodent Sensitive is small in absolute terms but huge in visual terms. Unilever does not need to cut prices across the board — it needs to close the gaps that are visible, comparable, and recurring on the platforms shoppers use most.

Unilever promo pressure by subcategory
Fig 2 — Relative promo pressure by subcategory. Laundry powder, oral care, and toilet cleaners are the three highest-risk zones requiring immediate trade attention.

Promo Pressure Map by Subcategory

Not every category is equally exposed. This map shows where the competitive pressure is hottest — and where Unilever can afford to hold steady without losing the basket. The short version: laundry powder and toilet cleaners are war zones; hair care and skincare are not.

SubcategoryPromo PressureMain CompetitorsWhy It Matters
Laundry powderVery HighChaka, Tibet, Fast Wash, ACI, ArielMost comparable by pack size; shoppers can quickly compare 500g/1kg prices
Laundry liquidMedium-HighGodrej Fab, local liquidsSmaller market but high-ticket per pack; platform price spread creates perception gaps
Oral careHighColgate, SensodynePepsodent competes across mainstream and sensitive-premium; price ladder must be precise
Toilet cleanersHighHarpic, ACI, local cleanersDomex has direct same-aisle comparison with Harpic; 500ml and 750ml packs are highly comparable
DishwashMedium-HighTrix, local dishwash bars/liquidsVery low unit prices mean even Tk 1–5 difference affects visual price image
Soap / hand hygieneMediumDettol, Savlon, Meril, KeyaHygiene claim matters, but price perception still affects basket choice
Skincare / lotionMediumNivea, local moisturizersLess pure price war; stronger role for claim, pack size, and promo gift
Hair careMediumClinic Plus, Dove, TresemméMore brand-led than detergent, but promo packs can shift basket choice
What This Means

The pressure map shows a clear divide: categories where shoppers compare by weight or volume (laundry, oral care, toilet cleaners) are high-risk, because the comparison is mathematical and fast. Categories where the purchase is more emotional or benefit-driven (hair care, skincare) have more natural protection. Unilever's best strategy is to defend the math-driven categories with smart guardrails, and protect the emotion-driven ones with brand communication rather than price cuts.

Domex vs Harpic 750ml on Shwapno
Fig 3 — Domex vs Harpic 750ml on Shwapno, Mar–Jun 2025. Both Domex variants consistently undercut Harpic Power Plus, with Harpic holding Tk 175+ for most of the window.

Price Perception Killers

These are the situations Unilever should attack first — the moments where a shopper sees something that sticks in their memory as "Unilever is expensive." Each one is fixable, and none of them requires a blanket price reduction.

Perception KillerWhy It HurtsRecommended Move
Surf Excel visible above value detergents in same pack sizePremium is acceptable, but too-wide 500g/1kg gaps make shoppers downgrade to Chaka, Tibet, ACI, or Fast WashKeep Surf premium, but use Rin/Wheel as price shields
Rin squeezed between Surf Excel and WheelRin can look neither premium nor cheapestUse Rin as "best value for brightness" with tighter promo windows
Wheel discounted too shallow versus local value brandsWheel is the portfolio's affordability defenseProtect Wheel's entry-pack price image on 200g/500g/1kg
Pepsodent Sensitive priced too close to SensodyneIf the benefit story is weak, shoppers may trade up to Sensodyne or down to ColgateUse Pepsodent Sensitive as "accessible sensitivity care," not generic toothpaste
Pepsodent mainstream losing unit-price comparison to ColgateMainstream toothpaste is heavily unit-price sensitiveStrengthen value packs and family packs
Domex and Harpic near price parity without clear triggerIf Harpic dominates mental availability, parity may not be enoughUse Domex at tactical undercut points in 500ml/750ml
Othoba / quick-commerce deep promos resetting shopper expectationsDeep discount visibility can damage other-platform price imageCoordinate platform promo floors and duration
Bundle offers not used systematicallyCompetitors can win with "free item" perception even if unit economics are similarExpand controlled bundles: Surf+Vim, Pepsodent+brush, Domex+cleaning accessory
What This Means

Most of these problems are not about Unilever being genuinely expensive — they are about Unilever looking expensive in the moments that matter most. A shopper who sees Wheel at Tk 75 and a local brand at Tk 63 in the same app view does not do complex math; they just feel the gap. Fixing these perception killers is about removing the comparison moments that create the wrong feeling, not about winning every price point at every time.

Methodology

SKU Grouping

Match same or near-same products across platforms despite English, Bangla, Banglish, spelling, and pack-title variation

Per-Unit Normalization

Convert pack prices into per gm/ml/piece to avoid false conclusions from different pack sizes

Promo Inference

Detect promotional pressure from price drops, repeated lower-price windows, and platform-specific discount behavior

Sustained Undercutting

Identify cases where a competitor or platform remains cheaper for two or more weeks — structural pressure, not noise

Category Price Index — Strategic Interpretation

This index translates raw price movement into commercial meaning. A category marked "Likely Pressure" is one where Unilever's prices are most actively being tested by competitors or platforms — and where shoppers are most likely to notice and remember a price disadvantage.

CategoryPrice Index BehaviorPressure LabelCommercial Meaning
Laundry powderWeekly movement in 500g/1kg packs across Surf Excel, Rin, Wheel, Chaka, Tibet, Fast Wash, Ariel, ACILikely PressureHighest price-war sensitivity
Laundry liquid400ml/1L movement across Surf Excel, Rin, Godrej FabLikely PressureSmaller basket, higher sticker risk
DishwashBar and liquid movement across Vim, Trix, local brandsStable-to-PressureSmall absolute discounts create strong visual impact
Toilet cleaners500ml/750ml/1L movement across Domex, Harpic, ACI, local cleanersLikely PressureHarpic is the key external benchmark
Oral care40g/70g/80g/140g/190g movement across Pepsodent, Colgate, SensodyneLikely PressureUnit price and benefit tiers must be tightly managed
Soap / hygieneLifebuoy, Lux, Dettol, Savlon, Meril, local soapsStable-to-PressureHealth claims soften pure price pressure, but value packs matter
Hair careSunsilk, Dove, Tresemmé, Clinic Plus, local shampooLikely StableMore brand-led, but promotions still shape basket conversion
SkincareVaseline, Pond's, Nivea, local skincareLikely StableLess everyday EDLP-driven; stronger role for occasion and claims

Volatility Ranking: Top Priority SKUs

Volatility score = (maximum observed price − minimum observed price) / average observed price. High volatility means shoppers see wildly different prices for the same product depending on when and where they look — which is exactly when brand trust erodes and competitors benefit.

PrioritySKU GroupWhy It Ranks High
1Surf Excel 500g / 1kgPremium laundry SKU with visible cross-platform discounting
2Rin 500g / 1kgBridge brand exposed to both premium and value pressure
3Wheel 500g / 2kgValue defense SKU; discounting can reshape entire laundry ladder
4Pepsodent Sensitive Expert 140gSensitive toothpaste has high unit price and promo-pack variation
5Pepsodent mainstream packsMainstream oral care faces Colgate unit-price pressure
6Domex 500ml / 750mlDirectly comparable against Harpic
7Vim small bars / liquidsSmall absolute price changes are visually powerful
8Vaseline 100ml / 200ml / 400mlPack ladder needs careful price control
9Sunsilk 375ml and larger packsPromo-led personal care movement
10Lifebuoy / Lux soap multipacksBasket conversion sensitive during promo periods

4–12 Week Pressure Outlook

The outlook below is not a forecast — it is an assessment of where the commercial risk is most likely to build based on current competitive dynamics and Bangladesh market seasonality. Use it to prioritise where to direct trade investment in the next planning cycle.

Subcategory4–12 Week OutlookReason
Laundry powderLikely PressureHigh SKU comparability, many value alternatives, visible 500g/1kg ladder
Laundry liquidLikely PressureHigher sticker price and platform spread risk
Oral careLikely PressurePepsodent must defend both mainstream and sensitive tiers
Toilet cleanersLikely PressureDomex-Harpic comparison is direct and easy for shoppers
DishwashStable-to-PressureSmall price gaps matter, but Vim has strong brand role
Handwash / antisepticStable-to-PressureHygiene-led claims help, but Dettol/Savlon pressure remains relevant
SoapStable-to-PressureBrand equity matters, but value packs can shift purchase
Hair careLikely StableMore brand-led, less pure daily price-war behavior
Skincare / lotionLikely StableClaim, pack size, and seasonality matter more than daily price war
What This Means

Four categories are on high alert for the next three months: laundry powder, laundry liquid, oral care, and toilet cleaners. All four share a common feature — shoppers can compare them directly by pack size with minimal effort. If Unilever does nothing different in those four categories, it is highly likely that at least two more months of visible undercutting will continue to chip away at price perception. The good news is that hair care and skincare are far more stable, giving Unilever room to invest selectively rather than fighting everywhere at once.

Ten Actionable Moves for Unilever Bangladesh

  1. Treat laundry as a three-brand war system. Surf Excel defends premium cleaning, Rin defends mid-market brightness/value, and Wheel defends affordability. Do not manage as one detergent average.
  2. Use Wheel as the visible price shield. Wheel must stay close to local value competitors in 200g, 500g, 1kg, and 2kg packs. If Wheel looks expensive, Surf Excel and Rin become exposed.
  3. Protect Surf Excel from unnecessary blanket discounting. Surf Excel can stay premium, but platform-level gaps must be controlled. A shopper seeing very different prices across platforms may delay purchase or switch.
  4. Make Rin the "smart value" bridge. Rin should not look like a weak Surf Excel or an expensive Wheel. Its job is to convert shoppers who want better performance than value detergents but do not want Surf Excel pricing.
  5. Reframe Pepsodent Sensitive as accessible premium. Pepsodent Sensitive should attack below Sensodyne, not get trapped above Colgate without a clear benefit story.
  6. Use bundles instead of blunt price cuts in oral care. Pepsodent + toothbrush and family-pack mechanics can protect price perception better than pure discounting.
  7. Run Domex as the Harpic counter-attack brand. Domex should be the tactical defense line in 500ml and 750ml. When Harpic promotes, Domex should respond with either slight price advantage or stronger bundle value.
  8. Build a weekly "price perception killer" alert. Every week, flag Unilever SKUs that are higher than direct competitors on per-unit price while also lacking a visible promo, bundle, or benefit cue.
  9. Control Othoba and quick-commerce shock pricing. Deep discounts on one platform can reshape shopper expectations across all platforms. Set promo floors and maximum discount duration by SKU.
  10. Sell DAAMDEKHI as the independent price-war cockpit. A weekly Home & Personal Care price-war cockpit showing where Unilever is undercut, where competitors are promoting harder, and which SKUs need immediate trade action.

Appendix: Brand Anchor Matrix

Unilever AnchorBattle RoleMain Competitor Set
Surf ExcelPremium laundry defenseAriel, ACI, Chaka, Tibet, Fast Wash
RinMid-market bridgeWheel, Chaka, ACI, local detergent
WheelValue shieldChaka, Tibet, ACI, Shuvro, Tara
VimDishwash defenseTrix, local dishwash bars/liquids
LifebuoyHygiene soapDettol, Savlon, local soaps
LuxBeauty soapMeril, Keya, local beauty soaps
SunsilkHair careClinic Plus, Dove, Tresemmé, local shampoo
VaselineSkincare / lotionNivea, local moisturizers
Pond'sFace careLocal and imported face-care brands
PepsodentOral careColgate, Sensodyne
DomexToilet-cleaner defenseHarpic, ACI, local cleaners

Platform Roles

PlatformBest Use in the Report
ChaldalPublic shelf architecture, shopper-visible comparison, category breadth
ShwapnoPromo pulse and frequent movement tracking
Pandamart / Foodpanda-type quick commerceFast-moving price perception and convenience-channel shocks
MeenaBazarSupermarket-style price validation
OthobaFlagship-store offers, deep promo optics, bundle monitoring

Conclusion

Unilever Bangladesh is not in a weak position — it is in a position that requires more active management than it probably received during the period when online grocery was smaller and slower. The evidence across 765,000+ price observations and 102 tracked days is clear: the online shelf has become a daily price war, and the brands that ignore it are quietly losing the shopper's mental price benchmark even when they are winning the sale today.

The three categories that need the most attention right now are laundry powder, oral care, and toilet cleaners. These are the battlegrounds where shoppers compare Unilever directly against rivals by pack size, where the comparison takes seconds, and where being Tk 10–30 more expensive is visible and memorable. Fixing these does not require cutting Unilever's margins — it requires smarter price architecture: Wheel as the affordability shield, Rin as the bridge, Pepsodent reframed around accessible sensitivity care, and Domex deployed tactically against Harpic.

The broader lesson from this data is that platform management is now as important as brand management. Othoba's deep promo optics, Pandamart's sharp short-term swings, and Shwapno's consistent promo-pressure signalling all create shopper memories that carry over to every other platform and every offline shelf. Unilever's next move is not a blanket price cut — it is a weekly monitoring system, smarter bundle mechanics, and tighter promo floor coordination across the five platforms that now define Bangladesh's online grocery battlefield.

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